Reverse Auctions: Frequently Asked Questions
You can email us at firstname.lastname@example.org or use this contact form. All enquiries are dealt with within 2 working days.
We charge no listing fees. We also provide free image hosting and will feature your product within its category for free as well! Go ahead and post the listing of the item(s) for purchase, it costs you nothing. If your purchase request is successful, and you choose to go forward with your purchase, the negotiator commission is 2% to 5%, depending on the total sale of your purchase.
No, absolutely not. See the service fees here.
Don't worry, our team of negotiators are devoted to save you money and will bring as many suppliers as possible to your listing. This way, competition is fair and prices can go down. If you want to recommend a favorite supplier to join our community, you can use the Tell-a-Friend form or contact us
Yes, you will need either a credit card or bank account in order to participate in buying part of the reverse auction process. However, you must be 18 years of age or older and consent to our registration terms and conditions. Please beware that all instances of fraud are reported without hesitation to the IFCC (a division of the FBI) for possible investigation.
After registering, an email is delivered to the email address you provided. To finalize your registration, you must confirm your registration. Either enter the registration code provided or click the URL address in the email you received.
If you are having trouble remaining logged in, it is typically a COOKIES issue. COOKIES are data packets stored on your computer. Check your browser settings. You should enable sending/receiving cookies or else you will not be remembered and you will be prompted to re-login on nearly every page of our website.
You can retrieve your password and have it sent to the email address with which you registered by clicking here.
After logging in, you can change your name, address, phone number, password, etc., from the Edit My Account page under the My Account tab.
Please use the contact us form so that we can verify your identity. Please provide us with your new email address.
Free listings mean lower prices, which translates into a happier, friendlier, more enjoyable marketplace. At Wiser Steward we have buyers that purchase products for as much as 50% less compared to the same products at eBay. We allow buyers to list an auction up to 90 days at a time. Wiser Steward is here to stay. We welcome all comments and suggestions. We are working hard to continually improve service so that we can be the leaders among the online marketplace websites.
Wiser Steward is responsible and the listing will restart from the beginning. When the problem is resolved, we'll notify everybody in a timely manner. The supplier may not provide the same offer again. Even if no data was lost, the sellers will have to bid again to ensure even proposals.
The supplier may lose having the best offer on a listing. It is his responsibility to insure a proper internet connection and stable system during the time of the listing.
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