Don't find what you're looking for? See our Frequently Ask Questions.
Research wisersteward.org site
If this is the first time you are using our services, read our help guide before you post an order. Also, please make sure you understand the Privacy Policy and the Terms of Use Agreement.
Get more detail on the product
Even if you are buying a small, inexpensive item it pays off to learn more about the product. If you are not quite familiar with an item, ask expert if they can confirm the information provided to you. You can also compare the prices of the same or similar product at our previously held reverse auction services and bids. Always as questions if the price you were given is significantly lower then what it would normally be.
Find more information about the seller
Ask for the phone number and their street address. Be cautious of sellers that try to hide their identity and of those that do not provide their address information. Before you send the payment, please verify the sellers' history and review the feedback comments from others that dealt with this seller before. If you do not find any information ask questions.
Request a tracking number
Before you post an order, make it a requirement for the seller to provide you with the tracking number once the product is shipped. This will allow you to track it to your location and it presents an assurance that the seller followed through with an agreement.
Be wary of deals that sound too good to be true
If the product is offered at too low price, and especially around the holidays, it could indicate that the product is a lower quality or it might be stolen.
Never trust "sellers" from the outside of the wisersteward.org site
You may receive emails from strangers offering you same product you requested at an unbelievable low price. It is a scam. Keep in mind that when you participate or make deals outside this site, you are no longer protected by our privacy and security policies.
Do not offer cash or money order as a form of payment
We strongly encourage you to use any other form of payment except money order, cash or wire transfer. This will eliminate the possibility that the seller could take the money and disappear without sending you the product.
Address at the auction different from the payment address
Question the seller if you notice that the sellers' listing address is different from the address of where he/she wants you to make a payment to. If you do not get a satisfactory answer choose the next lowest bidder from your posting service screen.
Do not trust unsolicited requests
wisersteward.org will never ask you to provide as with your password or to update your personal information via email. If you receive an email of that nature, please contact us immediately so that we can take appropriate steps and protect other members.